Terms and Conditions

Savile Row Bespoke: Website and Service Terms

Welcome to Savile Row Bespoke. These Terms and Conditions govern your access to and use of our website, including any content, functionality, and services offered on or through the website. By using the website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with all of these Terms, you must not use our website or services.

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "Company," "we," "us," or "our" refers to Savile Row Bespoke, a company registered in England and Wales.
• "Website" refers to the online presence of Savile Row Bespoke, accessible at [Your Website URL - e.g., savilerowbespoke.co.uk].
• "Services" refers to the bespoke tailoring services offered by the Company.
• "User," "you," or "your" refers to any individual who accesses or uses our Website and/or Services.
• "Content" refers to all text, graphics, logos, images, audio clips, digital downloads, data compilations, and software made available on the Website.
• "Intellectual Property Rights" refers to all patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up and trade dress, goodwill or the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

2. Intellectual Property Rights

All Content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Savile Row Bespoke or its licensors and is protected by copyright, trade mark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and make personal use of the Website and its Content. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download copies of pages from the Website for your personal, non-commercial use and not for further reproduction, publication, or distribution.

3. Acceptable Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this Website by any third party. Prohibited behaviour includes, but is not limited to:

• Engaging in any activity that is unlawful, fraudulent, or harmful.
• Transmitting or facilitating the transmission of any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam).
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Uploading or transmitting any material that is technically harmful, including, without limitation, viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• Attempting to gain unauthorised access to any part of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Disrupting the normal flow of dialogue, causing a screen to scroll faster than other users of the Service can type, or otherwise acting in a manner that negatively affects other users' ability to engage in real-time exchanges.
• Collecting or harvesting any personally identifiable information, including account names, from the Website.

4. Terms of Service

The bespoke tailoring services provided by Savile Row Bespoke are subject to the following terms:

• Consultation and Measurement: All bespoke suits require an initial consultation and precise measurements taken by our experienced tailors. A non-refundable deposit may be required to secure your appointment and begin the design process.
• Design and Fabric Selection: You will work closely with our tailors to select fabrics, styles, and design details. The final garment will be crafted based on the agreed-upon specifications.
• Pricing and Payment: Prices for bespoke suits vary based on fabric, complexity, and design. A detailed quote will be provided after the initial consultation. Full payment or a significant deposit is required before production commences. Payment plans may be available upon request.
• Fittings: Multiple fittings may be required to ensure a perfect fit. Please attend all scheduled fittings promptly. Significant alterations requested after the initial design approval may incur additional charges.
• Delivery: Estimated delivery times will be provided at the outset of the order. These are estimates and may be subject to change due to unforeseen circumstances. We will endeavour to keep you informed of any significant delays.
• Returns and Refunds: Due to the highly personalised nature of bespoke tailoring, we do not offer refunds or exchanges on completed garments unless there is a demonstrable manufacturing defect or a significant deviation from the agreed-upon specifications. Any concerns must be raised within seven (7) days of receiving your garment.
• Customer Satisfaction: We are committed to your satisfaction. If you have any issues or concerns with your bespoke garment, please contact us directly so we can address them.

5. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. Savile Row Bespoke makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. To the fullest extent permissible by applicable law, Savile Row Bespoke disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Savile Row Bespoke does not warrant that the Website will be uninterrupted or error-free, or that defects will be corrected.

6. Limitation of Liability

Savile Row Bespoke will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies to the fullest extent permitted by law and includes any loss of profits, loss of business, loss of goodwill, loss of data, or other intangible losses, even if Savile Row Bespoke has been advised of the possibility of such damages. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

7. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Savile Row Bespoke. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Savile Row Bespoke shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. Governing Law and Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to contact us:

Savile Row Bespoke
123 High Street
London, W1A 0AA
United Kingdom
Email: [email protected]
Phone: +44 836 008 2519